privacy policy.

Under the Privacy Act 1988 (Cth), 1800Chaplain is a small business operator, and therefore exempt from the application of the Australian Privacy Principles. If you reside in the EU and EEA, and provide us with your personal data, this policy will explain how we treat your data under the General Data Protection Regulation (“GDPR”).

1800Chaplain is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This statement of privacy applies to information collected, used, stored and disclosed by the 1800Chaplain, including information collected through you contacting 1800Chaplain. By using the 1800Chaplain website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION
1800Chaplain collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. 1800Chaplain also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by 1800Chaplain. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by 1800Chaplain for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the 1800Chaplain website. In addition, 1800Chaplain may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, arrange for deliveries, or assist in the provision of other requested products or services. 1800Chaplain will only collect the reasonable minimum amount of data for its disclosed purposes.

1800Chaplain, on review of its data, will delete or remove inaccurate or outdated data.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through 1800Chaplain public message boards, this information may be collected and used by others. Note: 1800Chaplain does not read any of your private online communications.

1800Chaplain encourages you to review the privacy statements of website you choose to link to from 1800Chaplain so that you can understand how those website collect, use and share your information. 1800Chaplain is not responsible for the privacy statements or other content on website outside of the 1800Chaplain website.

USE OF YOUR PERSONAL INFORMATION
1800Chaplain collects and uses your personal information to operate the 1800Chaplain website and deliver the services you have requested. 1800Chaplain also uses your personally identifiable information to inform you of other products or services available from 1800Chaplain and its affiliates. 1800Chaplain may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

1800Chaplain does not sell, rent or lease its customer lists to third parties. 1800Chaplain may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, 1800Chaplain may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to 1800Chaplain, and they are required to maintain the confidentiality of your information.

1800Chaplain does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

1800Chaplain keeps track of the website and pages our customers visit within 1800Chaplain, in order to determine what 1800Chaplain services are the most popular. This data is used to deliver customised content and advertising within 1800Chaplain to customers whose behaviour indicates that they are interested in a particular subject area.

1800Chaplain website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on 1800Chaplain or the site; (b) protect and defend the rights or property of 1800Chaplain; and, (c) act under exigent circumstances to protect the personal safety of users of 1800Chaplain, or the public.

USE OF COOKIES
The 1800Chaplain website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise 1800Chaplain pages, or register with 1800Chaplain site or services, a cookie helps 1800Chaplain to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same 1800Chaplain website, the information you previously provided can be retrieved, so you can easily use the 1800Chaplain features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the 1800Chaplain services or website you visit.

SECURITY OF YOUR PERSONAL INFORMATION AND BREACHES
1800Chaplain secures your personal information (and any back-ups) from unauthorised access, use or disclosure. 1800Chaplain secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other website, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We will take seriously and deal promptly with any accidental or unauthorised disclosure of personal information.

OVERSEAS DISCLOSURE
1800Chaplain is not likely to disclose your personal information to overseas recipients, except in exceptional circumstances related to the authorised use under this policy, for the purposes of storage on a cloud server, or for any other lawful purpose.

To the extent your personal information is stored on an overseas server, 1800Chaplain will take such steps as are reasonable to ensure that your information is kept securely and treated confidentially, in accordance with 1800Chaplain’s requirements under the relevant privacy laws.

CHANGES TO THIS STATEMENT
1800Chaplain will occasionally update this statement of privacy to reflect company and customer feedback. 1800Chaplain encourages you to periodically review this statement to be informed of how 1800Chaplain is protecting your information.

CONTACT INFORMATION
1800Chaplain welcomes your comments regarding this statement of privacy. If you believe that 1800Chaplain has not adhered to this statement, or if you have a complaint, or concern about your information, please contact 1800Chaplain at office@chaplaincyaustralia.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

[Updated Nov 2018]